Product Analyst Building Data-Driven Solutions

I analyze user behavior and product metrics to drive strategic decisions and improve user experiences. With 2+ years working in product roles, I've helped optimize products used by millions of users.

Jonah FitzGerald

Jonah FitzGerald

Product Analyst

2+ Years Experience

About Me

Passionate about creating products that make a difference

My Journey in Digital Product

I graduated from the University of Michigan with a degree in Cognitive Science and a minor in UX Research and Design. My career began as a UX Testing Intern at FRICH, a fintech startup, where I gained hands-on experience in user research and testing methodologies. This foundation led me to explore digital transformation at HW Kaufmann, a specialty insurance company working on a SalesForce integration.

I then joined WillowTree Apps as a Product Analyst Intern, where I developed my analytical skills working on mobile applications and websites. Currently, I'm a Product Analyst at TELUS Digital, where I analyze user behavior and product metrics to drive strategic decisions and improve user experiences across digital platforms.

Core Competencies

Product Strategy Stakeholder Management Agile Methodologies Cross-functional Leadership Requirements Gathering User Experience Design A/B Testing

Career Highlights

Product Analyst

TELUS Digital

2025 - Present

Product Analyst Intern

WillowTree Apps

2024

Digital Transformation Intern

HW Kaufmann

2023

UX Testing Intern

FRICH

2023 - 2025

University of Michigan

B.S. Cognitive Science, Minor in UX Research & Design

2021 - 2025

Featured Experience

Experience in digital products and strategic leadership

TELUS Digital
Digital Platforms 2025

TELUS Digital

Product Analyst analyzing user behavior and product metrics across digital platforms. Driving strategic decisions and improving user experiences through data-driven insights.

Current Position
80 Million Total Users
SQL Analytics A/B Testing
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WillowTree Apps
Digital Platforms 2024

WillowTree Apps

Product Analyst Intern working on mobile applications and websites. Conducted user research and data analysis to inform product decisions and improve user experiences.

3 Months Duration
1 Feature Owned
Mobile Analytics User Research Data Analysis
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Northeast Airlines
Case Study 2024

Northeast Airlines Case

Conducted comprehensive analysis of Northeast Airlines' digital transformation challenges. Analyzed customer journey data and provided strategic recommendations for improving user experience.

3 Months Duration
Digital Transformation Process Analysis Strategy
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University of Michigan
UX Research 2023

UX Research Project

Conducted comprehensive user research study at WillowTree Apps, analyzing user behavior patterns and pain points to inform product design decisions and improve user experience metrics.

4 Months Duration
5 User Interviews
User Interviews Usability Testing Data Analysis
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Big Ten Network
Media Production 2022-2025

Big Ten Network

Associate Producer for BigTenStudentU program at University of Michigan, managing content production, coordinating student talent, and overseeing digital media workflows for campus sports coverage.

3 Years Experience
100+ Broadcasts Produced
Content Production Media Management Student Coordination
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Let's Connect

I'm always interested in new opportunities and collaborations. Whether you're looking for a product lead or want to discuss data-driven insights for your project, I'd love to hear from you.

jonahfitz33@gmail.com
313-912-5202
Columbus, Ohio